Terms and Conditions


By visiting, viewing or ordering from our website you agree to acknowledge and be bound by the Terms and Conditions outlined in this agreement.

This Agreement outlines the trading Terms and Conditions bound to all BIM-MEPAUS transactions incorporating but not limited to online, phone and email ordering. Furthermore, this agreement outlines specific terms of use applicable to all aspects of our website.

The words we, us, our, BIM-MEPAUS mean BIM-MEPAUS of 30 Cromwell Street, BURWOOD, VIC 3125. The words “you” and “your” refer to registered users, customers, re-sellers, associates, suppliers or general public visitors to our Web Site.

We may amend this Agreement at any time in our discretion by posting the amended terms on our Site. Any amendments to this document will be posted in the online News facility. Except as stated below, all amended terms shall automatically be effective immediately after they are posted online. This Agreement may not be otherwise amended except through a written request from you (signed) and agreed by us (signed). This agreement is was last updated on 21 July 2023.

All trading Terms and Conditions are outlined in the following sections:

Governing Law
Intended Use
Disclaimer and Limitation of Liability
Methods of Ordering
Order Process
Methods of Payment

Governing Law

  • The Terms and Conditions of this agreement are governed by the applicable statutory rules and regulations enforced by the Federal Government of Australia and the applicable State Government of the user purchasing the goods.
  • For Australian and / or New Zealand based organisations that purchase a global license of BIM-MEPAUS, to use the BIM-MEPAUS products and services on Australian and / or New Zealand based projects, in office locations outside of Australia, must adhere to all the stipulations in these Terms and Conditions including but not limited to section “Intended Use”.

Intended Use

  • All material including but not limited to text, images, multimedia, advertisements and downloadable content is published by us and made available to worldwide audiences. If you access this website and the content within it, outside of Australia, you do so at your own risk and you must comply with the rules and regulations enforced by your respective jurisdiction.
  • You agree differing terms and conditions exist between local (Australian) and international customers.
  • The general public of all ages may view all publicly available material, however must not use or copy it for personal or any business related purposes, without the prior consent of BIM-MEPAUS.
  • Registered BIM-MEPAUS users may only use material for commercial purposes when the user has a current and valid BIM-MEPAUS subscription or license.
  • Registered users may be, but not limited to the general public, employees or representatives of companies, associations, governments or any other corporate entity.
  • Each single BIM-MEPAUS subscriptions or license must be used by only one registered person. A single subscription is not permitted to be shared by two or more people and is not transferrable., unless in specific cases, a floating license is purchased. Additional users require an additional separate single login.
  • BIM-MEPAUS offers multiple subscription and license types to cater for individual, small, medium and large organisations.
  • Enquiries can be made to BIM-MEPAUS to obtain more information. A member of our team will contact you.

Disclaimer and Limitation of Liability

  • All material on our website is provided to you “as is” and “as available”. We do not warrant or guarantee the accuracy, adequacy or completeness of this material, and expressly disclaim liability for mistakes, misleading or absent information.
  • To the maximum extent permissible by law and unless otherwise specified, we do not warrant, guarantee or make any representations and warranties of any kind, whether express, implied or statutory.
  • Whilst we promise to actively combat malicious activities, we do not warrant, guarantee or make any representations that our website will be safe from such behaviour including but not limited to viruses, hackers or denial of service attacks. Furthermore, we do not warrant, guarantee or make any representations that our website and the content within will be fully accessible at all times and disclaim any loss or damages as a result of it or the content within being unavailable.
  • To the maximum extent permitted by law, we disclaim liability for any damages, including, without limitation, direct or indirect, special, incidental, compensatory, exemplary or consequential damages, losses or expenses, including without limitation lost or misdirected orders, lost profits, lost registrations, lost goodwill, or lost or stolen programs or other data, however caused and under any theory of liability arising out of or in connection with (1) use of this site, or the inability to use this site by any party; or (2) any failure or performance, error, omission, interruption, defect, delay in operation or transmission; or (3) line or system failure or the introduction of a computer virus, or other technical sabotage, even if we or our employees or representatives are advised of the possibility or likelihood of such damages, losses or expenses.

Methods of Ordering

  • Internet
    • License and subscription enquiries can be made by clicking the BIM-MEPAUS Subscribe link and completing the form to register for a new account, or by completing registration forms where appropriate for the relevant product or service.After completing a registration form, a BIM-MEPAUS team member will contact you via phone or email during business hours, to discuss the most appropriate license and subscription type and product or service for you.Ordering over the Internet enables customers to access pricing and information regarding our license types.
    • Any online orders are treated as an express intention to purchase the nominated goods (Purchase Order) for the agreed online prices.
    • We reserve the right to alter any agreed prices if an incorrect price was caused by a software fault, error or malicious attack.
  • By Phone or Email
    • Our customer service operators are ready to take orders and enquiries during business hours – from Monday to Friday 9am to 5pm.
    • Telephone: + 61 3 8831 2800

All phone or email orders are treated as an express intention to purchase the nominated goods (Purchase Order) for a previously quoted price.


  • Australian and New Zealand customers are billed using Australian dollars (AUS$).
  • All customers outside Australia and New Zealand are billed using US dollars (US$).
  • All listed prices displayed may or may not include GST or other taxes if applicable.
  • Tax will be applied at time of purchase if relevant to each customer’s local tax laws.
  • All prices are subject to changes without prior notice.

Order Process

  • In most cases, access to BIM-MEPAUS content will be processed and available within 72 hours unless otherwise advised. During trade fair and event periods, please expect a longer process and dispatch time.
  • Please call the AMCA on +61 3 8831 2800 if you have not received access to content within 7 working days of placing your order or if you have any concerns regarding the order process.

Methods of Payment

  • For ordering online, we accept the following methods of payment:
    Secure credit card transactions with Dialect using Secure Socket Layer technology for VISA, Master Card and Bankcard
    A payment is considered complete when the funds have been cleared.
  • For offline payments we accept the following methods of payment:
    Over the phone credit card VISA, Master Card and Bankcard
    Direct Deposit
    Telegraphic Transfer
    A payment is considered complete when the funds have been cleared.
  • On account. We only accept payment on account if you are a regular customer of BIM-MEPAUS. All account customers must fill out a credit application form prior to picking this option.
    A payment is considered complete when the funds have been cleared.

Contact Us

  • Please feel free to contact us on +61 3 8831 2800 if you require further information or a clarification of any statements above.